Purpose of the Strategy

The strategy is to be a "road map" containing recommendations for specific actions necessary for all participants of the treatment process to achieve partnership relations between staff and patients.
Strategia jest „mapą drogową” zawierającą rekomendacje konkretnych działań, niezbędnych do podjęcia przez wszystkich uczestników procesu leczenia, umożliwiających osiągnięcie dobrych relacji personelu z pacjentami.

Purpose of the Strategy

The strategy is to be a "road map" containing recommendations for specific actions necessary for all participants of the treatment process to achieve partnership relations between staff and patients.
Strategia jest „mapą drogową” zawierającą rekomendacje konkretnych działań, niezbędnych do podjęcia przez wszystkich uczestników procesu leczenia, umożliwiających osiągnięcie dobrych relacji personelu z pacjentami.

Strategy
"Dobre Relacje Personelu Medycznego z Pacjentami"

DOWNLOAD DOCUMENTS

Strategia Executive Summary z opisem rekomendacji
Executive Summary z opisem rekomendacji
Strategia pełny dokument
Strategia Pełny Dokument
Strategia Komunikat prasowy
Strategia Komunikat Prasowy

Stages of the Strategy

Developing the Strategy, we use UX Design tools, examining and analysing the experiences of all participants in the treatment process.

1. Desk research

Analysis of the current state of knowledge, systematization and selection of topics important in subsequent stages of the project.
Completed, report contained in a over 60 pages document

2. Qualitative and quantitative study

Understanding the needs of various patient groups
Understanding perspectives of different groups of staff
Reconstruction of the definition of "partnership relations”
Completed; the following were done:
20 qualitative interviews with patients
28 interviews with members of the medical staff
1000 patient surveys

3. Expert study

Identification of areas and items to improve
Opinions of decision makers and experts
In progress, we are carrying out:
10 expert interviews with managers and decision makers

4. Strategic workshop

Presentation of the collected material to all participants of the workshop
Involvement of all stakeholders
Development of common guidelines for the plan for building partnerships
26 kwietna 2022 r. Warszawa

5. Development of a „road mapj”

Presentation of the strategy during the conference "Communication in medicine and good relations with patients - theory, practice, didactics"
25 maja 2022 r. Warszawski Uniwersytet Medyczny

Stages of the Strategy

Budowa strategii wymaga inicjatyw eksploracyjno-badawczo-eksperckich, które prowadzimy w ramach poniższego procesu:

1. Desk research

Analysis of the current state of knowledge, systematization and selection of topics important in subsequent stages of the project.
Completed, report contained in a 100-page document

2. Qualitative and quantitative study

Understanding the needs of various patient groups
Understanding perspectives of different groups of staff
Reconstruction of the definition of "partnership relations”
Completed; the following were done:
20 qualitative interviews with patients
28 interviews with members of the medical staff
1000 patient surveys

3. Expert study

Identification of areas and items to improve
Opinions of decision makers and experts
In progress, we are carrying out:
10 expert interviews with managers and decision makers

4. Strategic workshop

Presentation of the collected material to all participants of the workshop
Involvement of all stakeholders
Development of common guidelines for the plan for building partnerships
26 kwietna 2022 r. Warszawa

5. Development of a „road mapj”

Presentation of the strategy during the conference "Communication in medicine and good relations with patients - theory, practice, didactics"
25 maja 2022 r. Warszawski Uniwersytet Medyczny

Stages of the Strategy

Budowa strategii wymaga inicjatyw eksploracyjno-badawczo-eksperckich, które prowadzimy w ramach poniższego procesu:

1. Desk research

Analysis of the current state of knowledge, systematization and selection of topics important in subsequent stages of the project.
Completed, report contained in a 100-page document

2. Qualitative and quantitative study

Understanding the needs of various patient groups
Understanding perspectives of different groups of staff
Reconstruction of the definition of "partnership relations”
Completed; the following were done:
20 qualitative interviews with patients
28 interviews with members of the medical staff
1000 patient surveys

3. Expert study

Identification of areas and items to improve
Opinions of decision makers and experts
In progress, we are carrying out:
10 expert interviews with managers and decision makers

4. Strategic workshop

Presentation of the collected material to all participants of the workshop
Involvement of all stakeholders
Development of common guidelines for the plan for building partnerships
26 kwietna 2022 r. Warszawa

5. Development of a „road mapj”

Presentation of the strategy during the conference "Communication in medicine and good relations with patients - theory, practice, didactics"
25 maja 2022 r. Warszawski Uniwersytet Medyczny

Strategy development team

Content Committee

Team of researchers

Lightbulb

Content Committee

Team of researchers

Lightbulb

Organisation team

Obszar roboczy 2

ABOUT THE ASSOCIATION

Communication with patients plays a key role in medicine and is one of the most important elements determining the success of the diagnostic and therapeutic process.

Our Medical Communication Academy Association was established on November 30, 2018 to work for the development and promotion of education in the field of improving the quality and safety of treatment, by building good relationships between medical staff and patients.

  • Improvement of the quality and safety of treatment thanks to good relations between medical personnel and patients
  • Setting trends and standards in medical communication
  • Conducting research and preparing reports related to medical communication
  • Conducting social campaigns in the field of communication
  • Integrating activities in the field of medical communication in Poland
  • The Board
    • Krzysztof Grzyliński – President
    • Antonina Doroszewska
    • Aldona Katarzyna Jankowska
    • Marcin Wojnar
    • Tomasz Pasierski
  • Audit Committee
    • Marta Chojnacka-Kuraś
    • Dorota Minta
    • Leszek Denkiewicz
  1. There are three classes of Members of the Association: ordinary, supporting and honorary members.
  2. An ordinary member of the Association may be any natural person with full legal capacity and not deprived of public rights.
  3. To obtain the status of an ordinary member of the Association a candidate has to submit a membership declaration and obtain a positive opinion of two other members of the Association. The decision to admit a candidate as an ordinary member of the Association is made by the Association Board in the form of a resolution.
  4. Członkiem wspierającym Stowarzyszenia może zostać każda osoba fizyczna lub prawna, która wspiera cele Stowarzyszenia i jest zainteresowana działalnością Stowarzyszenia. Decyzję o przyjęciu kandydata w poczet członków wspierających Stowarzyszenia podejmuje Zarząd w formie uchwały.
  5. Legal persons who are supporting members of the Association are represented in the Association by their statutory body authorized to represent or by a person appointed and duly authorized by this body.
  6. An honorary member of the Association may be any natural person with full legal capacity and not deprived of public rights, who has made a special contribution to the activity or development of the idea or goals of the Association or has rendered a special service to the Association. The decision to admit a candidate as a honorary member of the Association is made by the General Meeting of Members of the Association at the request of the Association's Board. An honorary member of the Association is exempt from the obligation to pay membership fees.

The completed, written membership declaration should be submitted to one of the Management Board members

Download the membership declaration

DOWNLOAD DOCUMENTS

GettyImages-1179640294
Statute
GettyImages-1179640294
Membership declaration
GettyImages-1179640294
2019 Financial Report

Contact

Stowarzyszenie Akademia Komunikacji Medycznej

HEADQUARTERS

01-365 Warszawa, ul. Kruszyńska 31

OFFICE

WeWork, Raffles Plaza: Hotel Europejski

00-071 Warszawa, ul. Krakowskie Przedmieście 13/5 piętro

Tel. +48 22 313 14 90

E-mail: biuro@akademiakomunikacjimedycznej.pl

Stowarzyszenie Akademia Komunikacji Medycznej

HEADQUARTERS

01-365 Warszawa, ul. Kruszyńska 31

 

OFFICE

WeWork, Raffles Plaza: Hotel Europejski         

00-071 Warszawa, ul. Krakowskie Przedmieście 13/5 piętro

Tel. +48 22 313 14 90

Adres e-mail: biuro@akm